FAQ

Our installer network comprises experienced, licensed, and insured professionals dedicated to delivering superior workmanship. Each installer undergoes rigorous training and must meet our strict quality standards before joining our team. With our robust network of certified installers strategically located throughout the region, we can respond quickly to project requests and ensure consistent service, no matter the location. We pride ourselves on having a team that is both knowledgeable and respectful, keeping your property clean and safe throughout the roofing process.

CitySide Roofing has the capacity to handle projects of all sizes, from small residential repairs to large commercial installations. Whether it’s replacing a few shingles or completing a multi-building commercial project, our team is equipped with the resources and expertise to handle the job. We can manage multiple projects simultaneously thanks to our well-organized project management system, ensuring timely and efficient service without compromising on quality. No project is too large or too small—each one receives the same level of dedication and attention to detail.

Our pricing is competitive and transparent, with detailed estimates provided upfront. We believe in fair pricing and offer multiple pricing models to fit various project scopes. Whether you’re seeking a one-time repair, a full roof installation, or ongoing maintenance, we will provide a clear and accurate estimate so you know exactly what to expect. Additionally, we offer financing options to help you manage costs, allowing for flexibility without compromising on the quality of your roofing project.

We offer both labor-only and turnkey solutions. For labor-only projects, we provide skilled labor to execute your pre-planned projects, collaborating with architects, builders, or other contractors you’ve already hired. Our turnkey solutions are designed for those looking for a complete roofing service, where we handle everything from the initial consultation and planning to material sourcing and final installation. With our turnkey option, you can enjoy peace of mind knowing that we manage the entire process efficiently and professionally, delivering a seamless and hassle-free experience.

CitySide Roofing partners with leading manufacturers to offer a wide range of shingle brands. Our partnerships allow us to provide customers with high-quality, durable options that suit various aesthetic preferences and performance needs. Whether you’re looking for a traditional asphalt shingle or a more premium architectural style, we have options that offer long-lasting protection and curb appeal. We also provide guidance on which materials would work best for your home or commercial property based on the local climate and your budget.

Safety is our top priority. We take every precaution to ensure the well-being of our installers and your property. Our safety program includes regular training for our installers, adherence to OSHA guidelines, and the use of high-quality safety equipment. From fall protection to proper site clean-up, we are committed to maintaining a safe working environment on every job site. We believe that safety not only protects our workers but also minimizes risk to your property and ensures the successful completion of the project.

Our quality assurance program ensures that every project meets our high standards. We conduct thorough inspections at every stage of the installation process, from initial material inspection to final checks on the completed work. Each project is overseen by a dedicated project manager who monitors progress and ensures that all work adheres to the specified plan and quality benchmarks. Before we consider any job complete, we perform a final inspection with you to confirm your satisfaction and ensure all elements meet our exacting standards.

Lead times and turnaround times vary depending on the project scope and complexity. Typically, we can schedule installations within 2-4 weeks of the initial consultation. We strive to complete most projects within a week once work has commenced.

We cater to both custom and tract builders, offering tailored solutions to meet the specific needs of each. Our team is experienced in working with custom builders to create unique roofing solutions that reflect the individuality of each project, while also collaborating efficiently with tract builders on large-scale developments where consistency and efficiency are paramount. Whether you’re building a custom home or a subdivision, our team can provide roofing solutions that meet your aesthetic, performance, and budgetary requirements.